FAQs
Product Info
How to apply temporary tattoos?
Before you begin please take note that your skin is clean, dry and free of makeup. Keep a piece of wet cloth handy.

  1. Remove the protective top sheet (Don't touch the sticky surface!)
  2. Apply Gumtoo firmly onto your skin with the sticky side with design facing downwards.
  3. Put a wet piece of cloth or cotton on top of the Gumtoo and press it down firmly for about 30 seconds.
  4. Remove the back paper smoothly and leave the design to dry up for a few minutes.
  5. Time to showoff your cool Gumtoo to you friends :)
Click here to see the pics of how to apply temporary tattoos
How to remove temporary tattoos?
The best way to remove temporary tattoo is to apply baby oil and gently rub it off with a piece of cloth or cotton. It is quite simple, really!
Is it safe to apply temporary tattoos on the skin?
Gumtoo temporary tattoos are made using FDA compliant ingredients. Gumtoo tattoos are non-toxic.

In general don't put temporary tattoos near your eyes or other sensitive parts of the body. Gumtoo temporary tattoos can be put on kids over 3+
Shipping & Delivery
Do you ship worldwide?
We ship to over 100 countries worldwide including the Malaysia, Australia, Canada, UK and USA.
How much does the Shipping Cost?
Shipping cost will depend on the country of delivery. With every quote we will provide you the shipping cost.

We have corporate account with our shipping partners FedEx, UPS and TNT. Which means we get discounted shipping rates and we pass those shipping rates to you.
Which shipping company will you use to send package?
We will be sending package via one of the following shipping companies

- FedEx (www.fedex.com)
- TNT (www.tnt.com)
- UPS (www.ups.com)

If you want us to use your shipper kindly provide us the details and we can liaise with them for picking up the package.
How long does it take for me to receive the shipment?
International shipping time depends on the delivery country. It can usually take 2-5 days depending on your location and also which shipping method (International Priority or International Economy) have you chosen.

We will provide the tracking number of the shipment after shipping the goods.
Does the quote include custom duties, import duties or any other charges?
The shipping cost does not include import fees, taxes, customs duties or any other charge applied by organisations other than Gumtoo. The customer is solely responsible for these fees and any other additional fees that may apply. Please check with your local customs agency for more information.

You can provide temporary tattoo HS code - 4908.90.0000 to customs agency and they can provide you the custom duties applied for this product category.
Minimum Order Quantity
What is your minimum order quantity (MOQ)?
Our minimum order quantity is 500 pcs for an identical tattoo sheet.
Can I mix and match the designs and qualify for minimum order quantity (500 pcs)?
No, the minimum order quantity is applicable to identical tattoo sheet. e.g. if you have 2 different tattoo sheet designs then we will manufacture 1000 pcs i.e. 500 pcs of each tattoo sheet.
Payments
Can I pay using my credit or debit card?
After the order is confirmed we will send you PayPal payment link. Using the link you can choose to pay via PayPal, debit card or credit card.
Can you issue an invoice?
After you confirm the order, we will issue you a formal invoice. The invoice will have your order and company details
Lead Time
What is the lead time for manufacturing tattoos?
Our lead time for manufacturing temporary tattoos is 8 days.
Design Files
What format should I submit the designs?
We will need the source file of the design in ai or in eps or in psd format. The file should be in CMYK mode with at least 300 dpi.
Can Gumtoo design for us?
Yes, you can commission our designer to design exclusively for you. Following is the design process for commissioned designs

  • Week1 - We will propose 2-3 design options.
  • Week2 - After you select the option/s we will provide the coloured version of the selected option/s.
  • Week3 - The approved design will be sent for production.
Can't find what you are looking for?
Mail us at sales@gumtoo.my to ask your queries